now, this only happened about a week ago. a week ago however, they had it back on asap as soon as i called the utility company.
this weekend, however, it was too late to do anything.
i don't know why, though... because on FRIDAY night i was told the "outage" was caused by some repair being done on baymeadows road. some main kind of problem. well, since it was about midnight on friday, i didn't care so much.
so on SATURDAY i called when i got to the house and discoved that there was STILL no water, no water for dogs, for toilets, for drinking... for cleaning the floors or bathrooms...
i understand there are people here in florida who haven't had home water since the hurricaine, but man... when this is a willful act of harassment, it is infuriating.
on saturday when i called, the customer service person said that someone named "*&^(*" had the water switched. i did ask if it could be switched back, but they said i had to wait until today. today, i have been on hold for about 20 minutes.
on saturday, the PD said i couldn't turn the water on when he was standing there, but then he proceded to explain how to turn the main on for my house.
at least this time i got an incident report (number). i will find out what it says when i pick up the report later this afternoon.
that is, as soon as i can get off the damned phone with the utility company.