strange but true.
so, if i spend over 45 minutes on an "important" phone call to a *government agency* "HOLD"
(this is when i am compelled to BE on HOLD that long... )
i have this personal policy... this is how it looks on paper...
time i spend bending your ear about nothing + time speant actually sticking to business = time i had to spend on *insert more unladyline profanity* HOLD
thanks for promptly answering my *more unladylike profanity* call.